20 Main St. Colchester, CT 06415.

Whether you prefer cash, credit, or check, we've got you covered.

Additionally, while we accept tips through various methods, please consider tips in cash to ensure a direct and immediate appreciation for our talented barbers.

For online appointments, you have the flexibility to pay in full at the time of scheduling or choose to reserve-only and pay at the time of your appointment. Please note that when reserving an appointment (by phone or online), your card on file will only be charged in the event of a no-show, ensuring a seamless and secure transaction process. See below for our No-Show policy.

Thank you for choosing Joe's Barber Lounge for your grooming needs. Our mission is to deliver exceptional service while upholding the mutual respect of our clients and skilled barbers. To maintain this standard, we kindly request your cooperation in providing 24-hr notice for any changes to your appointments. In the event of a no-show without prior notice, a 100% charge will be applied. This policy is designed to compensate our barbers for their time and expertise and, importantly, to show respect to other clients who may have eagerly anticipated that appointment.

To reduce the frequency of no-shows, clients with a prior no-show will be asked to prepay for future bookings. In some instances, scheduling online may not be available for these clients. In extreme cases, we reserve the right to refuse service to individuals who consistently do not show up for their appointments. These measures are in place to ensure fair access to our services for all clients. We sincerely appreciate your understanding and collaboration in creating a welcoming and respectful environment at Joe's Barber Lounge.

Joe's Barber Lounge is primarily an appointment-based shop. While we do our best to accommodate walk-in clients, priority is given to scheduled appointments. To secure your spot on the same day, we recommend giving us a call ahead. This way, we can either reserve a spot for you or provide an estimate of your wait time. Planning ahead is always preferred to guarantee your preferred barber at the best time for you!

When scheduling, be mindful of important engagements, holidays, back-to-school, etc. You can schedule online or by calling the shop in the days leading up to your visit. This ensures we can best meet your needs and provide you with the optimal experience.

We are thrilled to announce our rewards system at Joe's Barber Lounge! For every $225 spent on our services and products, you'll earn a $10 reward. Once earned, we'll send you a text with a unique code that can be redeemed towards a future service. It's our way of expressing gratitude for your continued support, ensuring that your loyalty to Joe's Barber Lounge comes with extra perks. Please note: rewards are linked and tracked through the client profile. To guarantee that your rewards are earned properly, please book consistently using identical first name, last name, cell phone, and email address. Enjoy the benefits of looking good and saving along the way!

If you haven't received it yet, feel free to ask your barber to check your status. If, by chance, a duplicate account was created, dividing your reward potential, we can merge the accounts. This way, your credits will be combined to guarantee you receive the rewards you've earned.